✦ Shipping Summary
- Processing time: 1–2 business days
- Delivery time: 3–20 business days depending on shipping option
- Shipping regions: We ship worldwide — see full list below
- Tracking: All orders include tracking links
- Returns: Accepted within 30 days — see our Refund Policy
- Contact: xaudiscontac@gmail.com
Please consider carefully before placing your order. If you wish to cancel, please do so within 24 business hours before it is shipped. After shipment, cancellations and refunds are not possible unless the issue relates to shipping problems beyond your control.
✦ Where We Ship
We deliver puzzle magic to customers around the world! Below you’ll find our shipping details and international destinations.
✦ Shipping Options
| Service Type | Cost | Delivery Time |
|---|---|---|
| Economy Shipping | Free for orders $60.00 and up | 12–20 Business Days |
| Priority Insured Shipping | $7.99 flat rate | 7–15 Business Days |
| Express Shipping | $17.99 flat rate | 3–7 Business Days |
✦ Seasonal Discount Codes
- Expiration: All discount codes have specific expiration dates
- Announcements: Free shipping promos are shared via our website and newsletter
- Application: Discount codes must be applied at checkout
- Requirements: Some offers may require a minimum purchase
✦ Our Global Puzzle Family
We proudly ship to customers in:
🇦🇹 Austria
🇧🇪 Belgium
🇧🇿 Belize
🇧🇬 Bulgaria
🇨🇦 Canada
🇨🇱 Chile
🇨🇴 Colombia
🇭🇷 Croatia
🇨🇾 Cyprus
🇨🇿 Czechia
🇩🇰 Denmark
🇪🇪 Estonia
🇫🇮 Finland
🇫🇷 France
🇩🇪 Germany
🇬🇷 Greece
🇭🇰 Hong Kong
🇭🇺 Hungary
🇮🇪 Ireland
🇮🇱 Israel
🇮🇹 Italy
🇯🇵 Japan
🇱🇻 Latvia
🇱🇹 Lithuania
🇱🇺 Luxembourg
🇲🇾 Malaysia
🇲🇽 Mexico
🇳🇱 Netherlands
🇳🇿 New Zealand
🇳🇴 Norway
🇵🇭 Philippines
🇵🇱 Poland
🇵🇹 Portugal
🇷🇴 Romania
🇸🇬 Singapore
🇸🇰 Slovakia
🇸🇮 Slovenia
🇿🇦 South Africa
🇰🇷 South Korea
🇪🇸 Spain
🇸🇪 Sweden
🇨🇭 Switzerland
🇹🇭 Thailand
🇹🇷 Türkiye
🇦🇪 UAE
🇬🇧 UK
🇺🇸 USA
🇻🇳 Vietnam
✦ Good to Know
| Important Information | Details |
|---|---|
| Processing Time | 1–2 business days after payment |
| Total Wait Time | Processing time + Shipping time |
| Holiday Seasons | May add 3–4 extra days to delivery times |
| Large Orders | May ship in multiple packages for faster delivery |
✦ Tracking Your Order
After placing an order, you’ll receive the following emails:
- Order Confirmation: Includes purchase details and order summary
- Shipping Notification: Includes tracking link and estimated delivery time
To check your order status, click “Track Your Order” in the shipping email or enter your order number on our website.
Note: There may be a short delay between shipping and tracking availability. If your package appears delivered but you can’t find it, please check with neighbors or local carriers before contacting us.